Terms of service

Terms of Service

Vale and Hearth Coffee, LLC

Effective Date: Jan 12 2026

Welcome to Vale and Hearth Coffee, LLC (“Vale and Hearth,” “we,” “us,” or “our”). By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully.

If you do not agree to these Terms, you may not use our website or services.

1. Use of Our Website

You agree to use our website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use of the site.

You must be at least 18 years old or the age of majority in your jurisdiction to make purchases from our website.

2. Products and Services

Vale and Hearth Coffee offers coffee and related products for sale online. All products are subject to availability, and we reserve the right to limit quantities, discontinue products, or modify offerings at any time without notice.

We make reasonable efforts to display products accurately, but we do not guarantee that product descriptions, images, or pricing are error-free.

3. Orders and Payments

By placing an order, you represent that all information provided is accurate and complete.

We reserve the right to:

Refuse or cancel any order for any reason
Limit or prohibit orders that appear to be placed by resellers or distributors

Prices are listed in U.S. dollars and may change without notice. Payment must be received in full before an order is processed.

4. Shipping and Delivery

Shipping times are estimates and not guaranteed. Vale and Hearth Coffee is not responsible for delays caused by carriers, weather, or circumstances beyond our control.

Risk of loss passes to you upon delivery to the carrier.

5. Subscriptions

If you purchase a subscription:

You authorize recurring charges at the frequency selected
Subscription prices, products, or terms may change with prior notice
You may pause, modify, or cancel your subscription according to the terms provided at checkout or in your account dashboard

Cancellations must be made before the next billing cycle to avoid being charged.

6. Returns, Refunds, and Replacements

Due to the perishable nature of coffee, all sales are final unless otherwise stated.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We may offer a replacement or refund at our discretion.

Please see the refund policy here: https://valeandhearthcoffee.com/policies/refund-policy

7. Intellectual Property

All content on this website—including text, images, logos, branding, and design—is the property of Vale and Hearth Coffee, LLC or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, or use our content without prior written permission.

8. User Content

If you submit reviews, comments, or other content:

You grant Vale and Hearth Coffee a non-exclusive, royalty-free license to use, display, and share that content
You confirm that your content does not violate any laws or third-party rights

We reserve the right to remove content at our discretion.

9. Disclaimer of Warranties

Our products and services are provided “as is” and “as available,” without warranties of any kind, express or implied.

We do not guarantee that our website will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the fullest extent permitted by law, Vale and Hearth Coffee, LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Vale and Hearth Coffee, LLC from any claims, damages, or expenses arising out of your use of our website, violation of these Terms, or infringement of any rights.

12. Governing Law

These Terms are governed by the laws of the State in which Vale and Hearth Coffee, LLC is registered, without regard to conflict-of-law principles.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of the site constitutes acceptance of the updated Terms.