Shipping policy
The Why
Our roasting partners roast daily in small batches to ensure your coffee is at peak quality when it arrives. Our roasting schedule is guided by customer demand, not warehouse inventory so your coffee isn’t sitting around waiting to be sold. We’ve built our roasting and fulfillment process to prioritize freshness and quality. Orders are often packed and shipped the same day they’re roasted, helping us minimize storage time and deliver coffee that’s full of flavor and character.
The What
Because we don't hold inventory, coffee orders can take 1-5 business days before our roasters are ready to ship them. Once shipped, it can take an additional 1-5 business days depending on the customer location.
Each order is unique and shipping package and method is based on what is best for the
package. In general:
- 1 - 12oz package ships via USPS 1st class
- 2-8 packages ship via USPS Priority Mail (flat rate or regional)
- 9+ ship via UPS ground
The order to ship time is generally 3-5 business days.
Ship to delivery is generally 1-5 business days.
The result is coffee arriving to your customer right at the peak of flavor.
All orders come with tracking information.